Atlanta Basement Systems serving Mount Airy, GA

At Atlanta Basement Systems, we recently undertook a critical concrete repair project for a homeowner in Mount Airy. The issue at hand stemmed from foundation settlement, which had previously been "resolved" by another contractor. However, their solution was inadequate, leaving the homeowner with recurring problems that compromised the stability and value of their property. Initially, the homeowner contacted our Customer Care Specialist to discuss their ongoing concerns. Recognizing the urgency, we promptly scheduled a home inspection. Our experienced System Design Specialist, Austin, visited the site for a comprehensive evaluation. It was evident that the concrete slabs were uneven, and the home’s foundation was settling beyond acceptable limits. To solve these issues, we recommended the combination of our Push Pier and PolyLevel systems. Our Push Pier system was installed, driving deep steel piers through unstable soil layers until reaching load-bearing soil or bedrock. This permanent solution stabilized the foundation and aided in repositioning parts of the home towards its original elevation. Additionally, we utilized the PolyLevel system to address the uneven concrete slabs. Our team drilled minimal, discrete holes in the affected areas and precisely injected high-strength polyurethane foam. As the foam expanded, it lifted and leveled the slabs, restoring their original state. Ultimately, this dual approach successfully resolved the foundation and slab concerns. We provided a long-lasting solution and remarkable customer experience, enhancing both the structural integrity and comfort of the homeowner’s space in Mount Airy.